Support

Contact Us

Email Support

For general inquiries and support, please email us at admin@folkscloud.com.

Ticket System

Submit a support ticket through our online ticket system, and our team will get back to you as soon as possible.

Knowledge Base

Explore our Knowledge Base to find answers to common questions and step-by-step guides.

Frequently Asked Questions (FAQs)

Visit our FAQ page to find answers to frequently asked questions.

Community Forums

Connect with other users, share tips, and get advice on our Community Forums.

Operating Hours

Our support team is available during the following hours:

• Monday to Friday: 9:00 AM - 5:00 PM (Eastern Time)
• Weekends: Closed

Please note that response times may vary outside of regular business hours.

Emergency Support

For urgent matters or system outages, please mark your ticket as "Emergency", and our team will prioritize your request.